A Broader Perspective on Quality
For HORN, the concept of sustainability is a journey of development—a journey we describe with all humility, because what we thought was sustainable just 5 years ago is so far from what we consider sustainable and responsible today, and vastly different from what we believe is “sustainable” —just five years from now.
Since we began our journey toward incorporating more sustainable solutions, we have focused on products and solutions certified by an independent third party. These certifications document that the certified products meet the established requirements within the areas covered by each individual certification scheme.
In our work toward sustainable and responsible development, we have therefore committed ourselves to rethinking how we define the concept of quality, as the market standard continues to focus primarily on: Price – Delivery Reliability – Low Defect Rate. We are actually quite good at all of these metrics, but we want to do more than that. We both can and will do so.
We are working to integrate environmental and responsibility considerations into our decisions—from the selection of materials to development and production. We do this through specific requirements, documentation, and continuous improvements in the areas where we can influence our environmental impact.
We need to examine how we can do better for you, our end user, the environment, and, not least, our employees.